Creating Tickets

Think you have found a problem with TerraSTREAM or do you simply have a suggestion for us? This document explains how to create a ticket which is a easy way of letting the development team know and for you to keep track of the progress of the work on the ticket.

To create a ticket, go here.

If you have found a problem, please remember to include the following information, where applicable:

The basics

• What did you do?
• What happened?
• What where you trying to do?

The technical

• Please include what the output text from the program (if any was produces). If you cannot copy/paste the output easily, consider taking a screenshot and attaching that to your ticket.
• Include a timing estimate, did the program run for seconds, minutes or hours?

Suggestions

• If you have any suggestions about how the problem should be fixed, please let use.
• If you expected a certain behaviour, please let us know what this behaviour is so that we can consider changing TerraSTREAM to match it.